Return Policy

WhiskeyTowers.com ("we" and "us") is the operator of (whiskeytowers.com) ("Website"). By placing an order through this     Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

 Returns

WhiskeyTowers.com will happily accept returns as long as a request to return is received by us within 30* days of receipt of item and are returned to us in the original packaging and in unused and resellable condition. Proof-of-purchase required. Must be purchased from www.whiskeytowers.com.

*Return requests received after 30 days of receipt of item are not eligible for refund or exchange.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping. Whiskeytowers.com will refund the value of the goods returned (if applicable) but will NOT refund the value of any shipping paid.

Returns should be sent to:
Whiskeytowers.com
200 County Road 180
Leander, Texas  78641

If you are returning an item over $75.00, we recommend using a trackable shipping service or purchasing insurance. We cannot guarantee that we will receive your item.

Refunds

Once returns are received and inspected, we will notify you that we have received your returned item(s) through email. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There is often some processing time before a refund is posted. For late or missing returns, please check with your bank or credit card company first. If you still have not received your refund, please contact  us at returns@whiskeytowers.com

Sale items are non-refundable.

Exchanges

Only defective or damaged items are eligible for replacement. Please contact us at returns@whiskeytowers.com  request an   exchange.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your    return. Once the returned item is received and inspected, a gift certificate will be mailed to you.