Recently viewed
Got Questions? We've Got Answers!
Dive into our frequently asked questions to quench your curiosities and get on board with confidence.
How long will it take to ship my custom tower?
Allow 2 to 4 weeks from the date art work is received via email at contact@whiskeytowers.com by a Whiskey Towers team member for all custom orders to be made and shipped. Art work must be black and white only in a PNG or JPEG format.
How long after I purchase can I return the item?
Return requests received after 30 days of receipt of item are not eligible for refund or exchange.
Can I exchange an item?
Only defective or damaged items are eligible for replacement. Please contact us at returns@whiskeytowers.com request an exchange.
How do I contact customer service?
For all customer service enquiries, please email us at contact@whiskeytowers.com